A team-based approach to patient care is well established in acute care settings, but not as widely adopted in primary care settings. Working within a team could have a positive impact on the efficiency of visits, quality of care, workload, job satisfaction, and patient satisfaction. Previous studies in acute-care hospital settings reveal positive outcomes, but there have been mixed results in primary care settings. Are the extra time, effort, and money necessary to change to a collaborative team-based approach worth it? Will it positively impact health care utilization, quality, and cost?
Guest Authors: Lily Van, PharmD and Courtney Davis, PharmD, BCACP
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